At Vapora, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (www.vapora.co.uk) or place an order with us. By using our Site, you agree to the practices described below.
Information We Collect
We may collect the following personal information when you use our Site:
Name, billing address, delivery address
Email address and phone number
Payment details (processed securely through third-party payment providers)
Account login details (if you register with us)
Age verification details (to comply with UK law, 18+)
Technical data such as IP address, browser type, and cookies
How We Use Your Information
We use your information to:
Process and deliver orders
Verify your age and identity
Provide customer support and respond to enquiries
Send order updates, service notices, and promotions (if you opt-in)
Improve our website and shopping experience
Comply with legal and regulatory requirements
Age Verification
As vaping products are restricted to 18+ customers only, we work with third-party providers (such as 1account) to verify your age. By placing an order, you consent to these checks.
Sharing Your Information
We do not sell or rent your data. We may share it with:
Payment processors for secure transactions
Delivery partners to fulfil orders
Age verification providers to comply with UK law
Legal or regulatory bodies if required
Cookies & Tracking
Our Site uses cookies to improve functionality, analyse traffic, and personalise your experience. You can disable cookies in your browser settings, but some features may not work properly without them.
Data Security
We use strong security measures to protect your data from unauthorised access, disclosure, or misuse. However, no online system can be guaranteed as 100% secure.
Data Retention
We retain your personal information only as long as necessary to:
Fulfil orders
Meet legal, tax, and regulatory requirements
Resolve disputes and enforce agreements
Your Rights (UK GDPR & Data Protection Act 2018)
You have the right to:
Access the data we hold about you
Request corrections or updates
Request deletion of your data where possible
Withdraw consent for marketing
File a complaint with the UK Information Commissioner’s Office (ICO)
If you subscribe to our newsletter, we may send updates and offers. You can opt out anytime by clicking “unsubscribe” in emails or contacting us directly.
International Customers
If you access Vapora.co.uk from outside the UK, your data may be transferred and stored in the UK. By using our Site, you consent to this.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here, and continued use of the Site means you accept the changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
